Modernizing Operations for a Connected Future

Day Wireless ran on a patchwork of disparate systems and third-party apps, which left teams siloed and buried in daily manual tasks. Reporting was limited and there was no real-time data, so accurate forecasting was basically impossible and month-end meant manual reconciliations.

Legacy processes and aging technology were holding back the growth and scalability the company wanted. They needed a single source of truth, and a partner who actually understood the wireless industry.

On recommendations from industry peers, Day Wireless chose NetSuite and brought us in. We invested time upfront to learn the business and map where NetSuite fit versus where customization or integration was needed. To prove the approach, we built part of the rental workflow during the evaluation phase so the team could see exactly how it would work before committing. We then designed a solution that mirrored how the rental business actually operated, automating complex billing cycles, streamlining rental returns, and integrating with financial and payroll systems.

In Phase Two, we rolled out BillFinity to automate recurring subscription billing and maintenance contract management.

Day Wireless now runs as a unified, data-driven organization on one scalable ERP foundation. Real-time reporting replaced manual reconciliations, which cut financial risk, and automated workflows that once took many days of staff time now finish in minutes.

The platform supported growth from a regional business to a global operation of 500+ employees across diverse business lines, all without adding administrative headcount. We now continue as an ongoing partner, optimizing inter-company processes and helping launch new NetSuite instances in Ireland and the Netherlands.